DispatchHealth

DispatchHealth is actively seeking an experienced EMT to perform duties as an independent technician to assist in Tele-Presentation to a virtual DispatchHealth advanced practice provider (Title: Dispatch Health Medical Technician – Tele-presentation).

We are looking for an energetic, hard-working, independent EMT with strong organizational and customer service skills to work directly with a Nurse Practitioner or Physician Assistant virtually. This individual will be directly involved in patient facing care and will assist in physical exam performance and data gathering for a virtual provider. Laboratory and diagnostic testing will be a part of the paramedic’s duties. Extensive on the job training will be provided for this exciting opportunity in mobile healthcare.

DispatchHealth provides right-sized healthcare through the power of technology, convenience and service. DispatchHealth delivers on-demand healthcare services in a patient’s home, office or location of need. With a call, click or tap of an app, a skilled medical team arrives at the patient’s door in a matter of hours. DispatchHealth is redefining healthcare through a unique mobile acute care delivery model that is high-tech and convenient for patients while alleviating the burden on primary care providers, urgent care facilities and emergency rooms.

Vision:

  • Create the most advanced and complete model in the world

Mission:

  • Provide patient-centered care through the power of technology, convenience, and service.

Values:

  • World-class customer service and quality
  • Work hard while having fun
  • Drive innovation
  • Work collaboratively
  • Always do what is right for our patients
  • Focus on the continuum of care
  • Give back to our community
  • Create a diverse and inclusive work environment

Guiding Principles; The DispatchWay:

  • Courageous advocates for patients and each other.
  • Clinical innovation with quality and safety top of mind.
  • Providing exceptional care by meeting people where they are.


DHMT - Telepresentation Summary of Job Duties (not inclusive):

  • Responsible for equipment use, care and allocation
  • Load and unload supplies for daily activities with the ability to lift 30 - 50 #
  • Drive DispatchHealth vehicles to meet patients at their place of need
  • Don and Doff PPE appropriately and maintain strict infection prevention strategies
  • Comfort with state-of- the-art technology
  • Perform vital signs and assist in the collection of data, facilitate physical exam using a mobile device and gather other diagnostic tests as requested by virtual provider
  • Communicate with a healthcare provider via messaging and video conference
  • Perform any indicated Point of Care lab testing as directed by virtual provider
  • Prepare discharge instructions in conjunction with provider
  • Restock and Clean equipment at end of shift appropriately
  • Other duties as assigned to successfully complete a virtual tele-presentation visit

Minimum Qualifications:

  • Emergency Medical Technician experience with good IV skills
  • EMT certification with NREMT, in good standing
  • Valid driver’s license with clean driving record
  • BLS, American Heart Association
  • High School Diploma or GED equivalent
  • Ability to lift and carry equipment up to 50 pounds
  • Ability to walk up and down several flights of stairs easily while carrying equipment

Required Competencies, Skills and Abilities:

  • Strong customer service skills
  • Good communicator
  • Independent
  • Responsible
  • Flexible and open-minded
  • Eager and willing to add to their knowledge base and skills
  • Strong critical thinking skills
  • Technical competency
  • Ability to work full or part-time

Benefits:

  • Career advancement opportunities
  • Be part of something new, exciting and progressive
  • Healthcare benefits and 401k provided with full-time employment

Employees are held accountable for all duties of this job; however, this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.