Nurse Practitioner - Tampa

DispatchHealth

DispatchHealth is looking for a Lead Nurse Practitioner (Advanced Practice Provider or APP) to join our growing clinical team in the Tampa area.

DispatchHealth provides right-sized healthcare through the power of technology, convenience and service. DispatchHealth delivers on-demand healthcare services to a patient’s home, office or location of need. With a call, click or tap of an app, patients get a skilled medical team at their door in a matter of hours. DispatchHealth is redefining healthcare through a unique mobile acute care delivery model that is high-tech and convenient for patients while alleviating the burden on primary care providers, urgent care facilities and emergency rooms.

Our Mission:

Provide righteous healthcare through the power of technology, convenience and service.

Our Vision:

Redefine healthcare delivery

Our Values – the foundation to our culture:

  • World class customer service and quality
  • Be passionate
  • Work hard while having fun
  • Drive innovation
  • Work collaboratively
  • Always do what is right for the patient
  • Focus on the continuum, not just the moment
  • Community responsibility

APP Job Description/Duties:

  • Day to day clinical operations of market in conjunction with Market Director, DYAD relationship
  • Clinical shift and office/admin time expectations: Expectations change as need to manage providers increases. Graduated and competitive stipend dependent upon number of Cars in market. This will be discussed during interview and on-boarding.
  • Report to Regional Director of APPs

Recruitment/Hiring:

  • Market preparation: With Market Director/Operations team, prepare for expansion
  • Try to anticipate staffing needs/FTE requirements with expansion/car additions
  • Matching provider staffing to increased volumes and desired patient requests (shift mapping)
  • Advertising, managing job boards as needed in conjunction with Director of Provider Acquisition
  • Vetting CVs
  • Setting up and conducting interviews/ride alongs
  • Negotiating salaries, hiring. Coordination with HR for new hires

Training:

  • Scheduling new provider on-boarding/training (EMR, Lab, etc)
  • Orientation: conducting in office training and arranging clinical orientation/shifts
  • Skills review
  • Evaluating readiness for solo clinical practice
  • Providing support for initial clinical shifts

Scheduling/Clinical:

  • Monthly provider scheduling
  • Payroll/Hours worked updates on Humanity
  • Developing agenda and running monthly Provider/EMT meetings
  • Attending Lead APP meetings monthly
  • DHMT supervision (includes hiring/training)
  • Lab/QC oversight in conjunction with Medical Director
  • Athena:
  • Clinical Inbox management
  • Athena templates updates: macros, procedure, dot phrases and template building
  • Training for Athena - how to use macros/templates/encounter plans, increasing efficiencies in Athena

Optimization:

  • Metric review/BI tool
  • Ride alongs/Resource Rides with APPs
  • Refine and perfect provider work-flows
  • Provider evaluations, annual reviews
  • Improving efficiencies based on KPIs
  • Optimize coding/billing. Related to Athena templates and dot phrases in combination with Biller/Coder
  • Provider competency training & continuing education (skills updates, CME updates, provider teaching/pearls)
  • Maintain/update Provider Reference Section
  • Work with Clinical Educator to optimize APP performance
  • Chart review and patient care review (w/Medical Director) when necessary

Business Development Support:

  • Attend clinical meetings with vendors/preferred partners with Market Director and Community Engagement Managers as needed

Minimum Qualifications:

  • At least 5 years of experience in the ED, UC or family practice
  • Current unrestricted state licensure as a Nurse Practitioner
  • Nationally board certified (current)
  • Current BLS/ACLS certification
  • Prescriptive authority and DEA

Required Competencies, Skills and Abilities:

  • Ability to document in electronic medical record, ensuring completeness and accuracy
  • Ability to adopt and champion technological tools to optimize provider workflow
  • Ability to work both independently as well as collaboratively with others to achieve common goals
  • Cultural competency
  • Knowledge and ability to perform therapeutic interventions such as splinting, suturing, wound care and minor surgical procedures
  • Strong interpersonal and written communication skills
  • Critical thinking skills utilizing evidence based standards of practice
  • Expertise in clinical skills related acute care, chronic conditions and injuries
  • Ability to identify and proactively solve problems
  • Ability to thrive in a patient-focused environment
  • Previous management experience preferred

Benefits:

  • Career advancement opportunities
  • Be part of something new, exciting and progressive
  • Healthcare benefits and 401k provided with full-time employment
  • Progressive delivery model

Employees are held accountable for all duties of this job; however, this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.