DispatchHealth is looking for a Clinically trained Support Ambassadors to join our growing CARE TEAM headquartered in the Denver area.
The CARE TEAM is critical to the success of DispatchHealth as this role impacts the patient’s first impression of DispatchHealth and supports our providers’ ability to provide on-demand clinical care. The CARE Ambassador is responsible for phone screening of the patient’s clinical request through to scheduling a visit with a DispatchHealth Clinical Team while maintaining excellent customer service.
DispatchHealth is redefining healthcare delivery to offer on-demand care for people of all ages in the comfort of their own home. DispatchHealth's board-certified medical teams are equipped with all the tools necessary to treat common to complex injuries and illnesses. DispatchHealth works closely with payers, providers, health systems and others to deliver care in the home to reduce unnecessary emergency room visits and hospital re-admissions. Medical teams are available during the day and on weekends, evenings and holidays, and can be requested via app, online or a quick phone call. DispatchHealth is partnered with most major insurance companies. For more information, visit DispatchHealth.com.
DispatchHealth practices healthcare differently – “The Dispatch Way”
Required Competencies, Skills and Abilities:
Employees are held accountable for all duties of this job; however, this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.